- First, raise your complaint with the company's grievance officer or contact point (the company must publish this and respond within the time set by the Rules, which is a maximum of 90 days).
- If you are not satisfied or get no response, complain to the Data Protection Board of India, which works as a digital office.
- Orders of the Board can be appealed to the Telecom Disputes Settlement and Appellate Tribunal (TDSAT).
Avoid false or frivolous complaints: they can attract a penalty of up to Rs 10,000.